At Aura Kondapur, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

• Full name
• Email address
• Phone number
• Mailing address
• Date of birth
• PAN card details
• Aadhaar card details (as per regulatory requirements)
• Bank account information (for payment processing)
• Any other information you choose to provide during EOI registration or site visits

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• Processing your Expression of Interest (EOI) and booking requests
• Verifying your identity and conducting KYC compliance
• Communicating project updates, offers, and promotional materials
• Scheduling site visits and property viewings
• Processing payments and maintaining transaction records
• Improving our website, services, and customer experience
• Complying with legal and regulatory obligations
• Sending marketing communications (with your consent)
• Analyzing user behavior and preferences through analytics
• Preventing fraud and ensuring security

3. Information Sharing and Disclosure

We may share your information with:

3.1 Service Providers

• Payment processors and banking institutions
• Marketing and communication service providers
• Cloud storage and hosting providers
• Analytics and data processing partners

3.2 Legal Requirements

We may disclose your information when required by law or in response to:

• Court orders or legal processes
• Government or regulatory authorities (including RERA)
• Law enforcement requests
• Protection of our legal rights and property

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of sensitive data during transmission and storage
• Secure servers with restricted access
• Regular security audits and vulnerability assessments
• Employee training on data protection practices
• Multi-factor authentication for internal systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These include:

5.1 Types of Cookies

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings. However, disabling cookies may affect website functionality.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request transfer of your data to another service provider
• Withdraw Consent: Withdraw consent for data processing where applicable
• Object: Object to processing of your personal information for certain purposes

To exercise these rights, please contact us using the details provided at the end of this policy.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. EOI and booking-related documents will be retained as per RERA regulations and applicable laws.

8. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: